AI Automation

Healthcare Triage AI

AI-powered patient pre-screening and appointment scheduling.

HealthcareHIPAAVoice AI

The Challenge

A clinic network was losing patients due to missed calls and a confusing booking process. Nurses were tied up answering basic questions.

The Solution

We implemented a Voice AI agent that answers phone calls, screens patients for symptoms using clinical protocols, and books appointments directly into the EHR.

"Access to care shouldn't be blocked by a busy signal. Our Voice AI acts as an infinite front desk, handling hundreds of concurrent calls with empathy and precision. It ensures that every patient gets heard and booked immediately."

How we started

Step 1

Voice AI Setup

Configured Vapi.ai for natural-sounding voice interactions.

Step 2

EHR Integration

Securely connected to the scheduling system (HL7/FHIR).

Step 3

Compliance

Ensured strict HIPAA adherence for voice data.

Key Results

Clinic capacity increased by 30% due to better scheduling
Zero missed calls during business hours
Nurses saved 4 hours/day on admin work

Primary Metric

30% More Capacity

Investment Range

$45k - $70k

*Estimated range for similar projects. Final cost depends on specific requirements.

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